BMW Service Advisor

BMW Of Cincinnati North, Cincinnati, OH

As the world's leading premium car brand, BMW is known worldwide for its outstanding customer service.

How do we achieve this?

Through employing people who understand innovative products and premium service.

BMW prides itself on creating automotive roles that build memories and long fulfilling careers. We understand the importance of customer satisfaction and extend that same value to our employees. At BMW, you can expect to work on a team of dedicated and professional individuals. Our state-of-the-art facility provides an excellent working environment for our team and customers.

Launch your career with bmw:

Have you been considering the automotive industry and are wondering how to break in? Do you have prior experience working in a fast-paced retail environment? Are you passionate about delivering a unique customer experience? If you answered yes, we want to talk to you.

Our company is looking to expand our sales force. We are searching for a passionate, motivated, and collaborative BMW Service Advisor to join our team. The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail. Quality and passion are what sets us apart from our competition. Our employees are our strongest asset and have contributed to the continued success of our organization.

What we offer:

  • Medical and dental
  • 401K
  • Short term disability
  • Life insurance
  • Paid holidays
  • Center employee lease
  • Community outreach opportunities
  • Ongoing training to keep you current on the latest technological advances

Responsibilities:

  • Making appointments, processing repair orders, quotes and invoices
  • Providing customer support via phone and face-to-face at the dealership
  • Qualifying customer problems and logging them for technicians to review
  • Ensuring customer approval for all remedial work to be carried out
  • Promoting our range of vehicle parts and accessories
  • Internal coordination of service work to adhere to commitments made to customers
  • Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle

If you enjoy working in a state-of-the-art environment, building relationships and having close ties with your customers, get on the fast track to success and apply for a Service Advisor role today.